Shipping dental cases across borders without surprises
Customs delays are usually a documentation problem, not a transport problem. What to prepare before the first shipment.
The commercial invoice
The invoice must describe the goods accurately — 'custom dental prosthesis, zirconia, made to prescription' — with the material, the quantity and the value. Vague descriptions like 'dental samples' attract inspection.
Certificates and declarations
For dental devices the importer may need the manufacturer's registration certificate, a material certificate or a declaration of conformity. Tell us the destination country and the importer's requirement before the first shipment, and we prepare the set once.
Transit planning
Express couriers deliver in three to five working days to most destinations, but customs can add time unpredictably. For time-critical cases, plan the production date against the surgery date with a buffer, and consolidate non-urgent cases.
Packaging
Ceramic units are double-boxed, implant frameworks are fixed to the model, and the case sheet travels inside the box. A shipment that arrives intact is cheaper than a remake.